Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Bloxwichmetalfinishing.com (the “Site”).

You can be assured we value your privacy, are committed to safeguarding your data and that it will be handled carefully and lawfully and in compliance with the General Data Protection Regulations 2018 (GDPR).

At Bloxwich Metal Finishing, whether you visit us online by using Bloxwichmetalfinishing.com (the “Site”) or in–store, we may ask you to provide certain information.

The information you provide will enable us to process your purchase transactions, to respond to enquiries, send email marketing where consent has been provided and to make our website easier for you to use.

What personal data do we collect?

Your name, contact details including address and telephone number, order history and device information such as IP address, browser type and source.

Why do we collect Personal Data?

Collection of customers’ personal data is necessary for:

Responding to customer queries and complaints.

Fulfilling our duties under a contract for the sale of goods and services.

Promoting and advertising our products and services.
Making sure our website easier for you to use.

How is Personal Data Collected?

Customers and visitors provide personally identifiable information when making a purchase or an enquiry, as outlined above. This might take place in person, over the telephone or by email.

This occurs online when a customer completes the checkout process, registers for an account or makes an enquiry.

With Whom Is Personal Data Shared?

Bloxwich Metal Finishing will not sell or rent your data to any other organisation.

We will not share your personal data with any third party, except when providing certain services, such as deliveries, that require us to share relevant data with our service partners. These include:

Delivery companies (when applicable)

I.T. third parties (such as payment processing providers, hosting providers and analytics)

When required by law, we may share your data with credit reference agencies, governmental bodies, law enforcement agencies, regulators, courts / tribunals, and insurers.

Cookie Policy

At Bloxwich Metal Finishing we use cookies to make our website easier for you to use. By using the site you agree the use of cookies as described in our Privacy Policy.

Cookies are small text files, downloaded from websites to your computer or smartphone as you browse and use the Internet.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

Most browsers allow you to refuse to accept cookies, to block cookies and to enable you to delete cookies. However, doing this may have a negative impact on the way you can use the Site.

You can learn more about cookies at http://www.allaboutcookies.org/

Changes

We may change this privacy policy without notification and therefore advise you to regularly review this policy when you visit this Site.